Total Quality-Driven by Customer Needs
TW Metals is setting a new standard for
quality within the metals industry through ongoing training and education, advanced
systems technology, and the creation of an environment that supports the continuous
improvement of products and services for our customers.
Our customers can expect the Best
from TW Metals due to our overwhelming support to the continuous improvement
of our programs and processes.
Quality Products
We begin by carefully selecting superior quality metals products from the leading
manufacturers around the world. Those suppliers must meet the highest quality
standards in their respective industries and conduct regular quality inspections
to ensure compliance. TW Metals monitors manufacturing mill performance against
customer requirements and our own standards for delivery, security, documentation
accuracy and product quality. We also maintain test certificates to ensure full
material traceability and a library of current international standards and customer
specifications.
As a result of our quality assurance processes, our customers are assured
of finished products that satisfy the most demanding performance standards.
Quality Service
TW Metals goes above and beyond by offering a unique depth of industry expertise,
superior information management systems, and proactive solutions. We get to
know your company, applications, and overall metals needs. Then, we develop
a customized program that satisfies those needs.
A distribution partnership with TW Metals can help your company achieve production
and profitability goals like never before.
Quality People
Quality is a state of mind for the committed service teams at TW Metals. Our comprehensive,
on-going training programs focus on new products, information systems, processing
technologies, and quality assurance processes. Moreover, industry-specific training
provides our staff with critical knowledge regarding each customer's unique requirements.
Due to their commitment to quality and
high level of expertise, the professionals at TW Metals provide you with cost-effective
solutions and consistently dependable service.
Quality Workmanship
Delivering the highest possible quality product guides every member of our operations
and processing teams in their critical service roles-from material inspection,
precision processing and value-added fabrication to final inspection and materials
packaging.
Supported by advanced systems technology,
TW Metals' operations & processing professionals ensure precision fabricated,
distortion-free components to the tolerances you require.
Quality Assurance
All TW Metals locations are committed to the principles and practices of ISO 9001:2000.
That commitment is backed with an extensive Quality Assurance Program that assures complete quality in materials, workmanship and delivery practices.
TW Metal's company-wide commitment to
quality assurance means that we are continuously working to improve our systems
and processes. From any of our worldwide locations, you can expect consistency
in the excellence of our products and services.